• Led product direction and delivery for platform teams: first two agile DevOps teams with 14 people, later an 11-person full-stack team building Swisscom’s NextGen Cloud Orchestration Platform.
• Owned backlog management, prioritization, product development, architecture alignment, stability, quality, operations and stakeholder management in a Large Solution SAFe environment.
• Led people and team topics including reorganisation, hiring 6 colleagues, onboarding, training, performance assessments, salary rounds and general team administration.
• Owned and shaped overarching platform capabilities on Large Solution level, including cloud orchestration, service broker capabilities and cloud storage services.
• Took end-to-end ownership as feature delegate for cloud storage services including SMB, NFS, iSCSI and S3.
• Drove requirements, gap analysis and architectural topics for the NextGen Cloud Orchestration Platform, including security, IdP federation, IPAM, authentication, RBAC, CI/CD and testing.
• Built hands-on product foundations: MVP work for the next-generation Enterprise Service Cloud with Nuxt, Vue.js and TypeScript; lead frontend development in the initial phase with Vue 3 and TypeScript.
• Improved lean-agile collaboration, interdisciplinary work culture and ways of working within and across teams.
• Founded Swisscom’s internal Vue Community for employees working with Vue.js.
• Communicated across stakeholders, engineers, architects and management, translating complex platform topics into priorities and decisions.

Exact periodOct 2021 - Oct 2026

• Developed orchestration components and workflows for managed cloud services including Kubernetes, Managed Oracle Databases, Managed Operating Systems and Cloud Storage Services.
• Worked with VMware vRealize Orchestrator and vRealize Automation to automate enterprise cloud service delivery.
• Held end-to-end responsibility as feature delegate for cloud storage services including SMB, NFS, iSCSI and S3.
• Handled troubleshooting, operations and on-call duties for developed and operated components.
• Designed and developed Swisscom Enterprise Service Cloud documentation using Vue.js and VuePress.
• Built customized API documentation for the vRA API.
• Developed and operated a VM scheduler in Python 3.
• Contributed to CI/CD improvements including GitLab Scheduler setup, Concourse pipelines and automated testcase execution.
• Founded Swisscom’s internal Vue Community for employees interested in Vue.js.

Exact periodApr 2020 - Sep 2021

• Travelled independently, spent time in different cultures and deepened my interest in language, people, cities and how different communities work.

Exact periodFeb 2019 - Feb 2020

• Served as Scrum Master, SPOC and developer for a deployed development team in an Enterprise Cloud IaaS project at a large Swiss telecommunications provider.
• Facilitated Scrum ceremonies including daily Scrums, retrospectives, backlog refinements and reviews, while supporting the Product Owner with backlog and stakeholder management.
• Acted as interface between Zühlke and the customer, organized steering meetings, represented the team toward customers and handled monthly team budget control.
• Maintained and extended the customer’s cloud platform test automation suite with Python.
• Built a management dashboard for migration and onboarding statistics of cloud solutions using JavaScript, Vue.js and Node.js.
• Conducted an IT landscape health check at a financial institution with focus on scalability, including stakeholder workshops, 360° review, deep dives, reporting and customer presentation.
• Supported the technical review of a merchandise management system at a catering company, including analysis, assessment, documentation and final recommendations.
• Created Zühlke’s “Engage” employee engagement programme from idea to company-wide implementation.
• Participated in the first Zühlke Innovation Academy in the Philippines with Aiducation, mentoring gifted young designers, and assisted in the creation of customer offers.

Exact periodJul 2017 - Jan 2019

• Served as data owner for the existing ZV-IS core banking application and introduced parts of the new TCS BaNCS core banking application.
• Created role and authorization concepts, planned data cleanup for data quality and analyzed parameter adjustments.
• Worked in the English-speaking Core Banking Transformation project for the introduction of TCS BaNCS.
• Reviewed requirements for parameterization and migration objects in collaboration with PostFinance departments and external partners.
• Created test designs with Tricentis Tosca, executed reconciliation tests for data migration, logged defects in HPQC and performed retests.
• Analyzed, defined and introduced system changes, including communication to affected users.
• Answered complex application questions from Product Management, Sales, Operations and IT.
• Participated in incident and taskforce meetings for analysis, prioritization and resolution of incidents.

Exact periodApr 2015 - Jun 2017

• Revised the existing process landscape and created a new process structure and process map for Corporate Real Estate.
• Supported the migration to ADONIS as the new BPMN process management tool and acted as ADONIS sub-administrator / system representative for Swisscom Group Business Steering.
• Analyzed and optimized existing processes with process owners, then modelled and documented new processes according to BPMN 2.0 in ADONIS.
• Supported ADONIS implementation, administration, further development and internal training within Group Business Steering.
• Created risk mapping for operational properties and associated factsheets per contract.
• Prepared ad-hoc evaluations from SAP RE-FX and turned complex process and data topics into structured documentation, Excel/table-based analysis and decision material.

Exact periodOct 2014 - Mar 2015

• Acted as interface between internal project teams and owners of mobile sites and mobile properties.
• Handled complaints, feedback, contract topics and operational coordination with site owners.
• Managed trouble tickets around accesses, badges, keys and TRACcess.
• Wrote and sent project-specific standard letters in German, French and Italian.
• Collected data from different systems, updated owner/customer data in Swisscom systems and worked with SAP and Swisscom internal applications.

Exact periodSep 2012 - Dec 2013

• Designed an automatic barcode-based scanning process to capture, scan and import documents into SAP.
• Supported framework and use contracts for property owners, process flows, contract creation and rental contract data in SAP RE-FX.
• Created SAP reports, statistics, serial letters and an MS Access based partner-management tool from multiple information systems.
• Created and operated a Ning social networking platform for Swisscom interns and organized intern networking activities.
• Automated recurring workflows with VBS/VBA scripts and created presentations in PowerPoint and process diagrams in MS Visio.

Exact periodFeb 2011 - Aug 2012

• Completed education and practical leadership work in logistics, accounting and organizational responsibility.

Exact periodDec 2009 - Aug 2010

• Graduated with Latin honors: insigni cum laude; overall grade 5.56 / 6.00.
• Master thesis: “Software Development in the Cloud: Exploring the Affordances of Model-Driven Platform-as-a-Service”.
• Master thesis grade: 6.00 / 6.00, 20 ECTS.
• Received the VBW Excellence Award 2017, 3rd place / Bronze, for the Master thesis on cloud software development and model-driven Platform-as-a-Service.
• Focus areas combined Business Information Systems, E-Business, Requirements Engineering, IT management, analytics, privacy/security and Enterprise SaaS.

Exact period2015 - 2017

• Exchange student in the Department of Business Administration, Graduate School / Master Course.
• Courses included Global Business Strategy and Legal Aspects of Business, conducted in English.
• Achieved A+ in Global Business Strategy and A0 in Legal Aspects of Business.
• GPA: 4.15, percentage equivalent: 97.50.

Exact periodSep 2016 - Feb 2017

• Graduated with Latin honors: magna cum laude; overall grade 4.81 / 6.00.
• Major in Business Administration, minor in Computer Science with 30 ECTS.
• Bachelor thesis: “Impacts of the Adoption of Application Platform as a Service on Software Development”.
• Bachelor thesis grade: 6.00 / 6.00.
• Already connected business and software topics through research on Platform-as-a-Service and software development.

Exact period2011 - 2015

• Studied Japanese language, communication and grammar courses.
• Business courses included Cases in Japanese Management, Management in Japan and Competing in Emerging Markets and East Asia.
• All listed courses in the transcript were graded A.
• Strengthened international, cross-cultural and East Asia business perspective.

Exact periodMar 2014 - Aug 2014

• Issued on 12 June 2009 by the Canton of Nidwalden (Stans).
• Specialized focus: Biology and Chemistry; complementary subject: Music.
• Matura paper topic: energy saving at Kollegium St. Fidelis.

Exact period2003 - 2009

• Live production app for Limmat swimming and Bööteln, actively used by local river communities.
• Reaches up to 400 active users on sunny summer days.
• Real-time water temperature, water level and discharge with clear mobile-first presentation.
• Interactive map, route planner, alerts and warnings for safer river planning.

Exact period2021 - Today

• Live product used by real gyms to run daily operations across teams.
• 100+ daily active users rely on Gymplify for training, gym management and coaching.
• Member management, check-in, training plans and progress tracking in one platform.
• Launch-ready web and native experience with scalable plans from small to complex gym operations.

Exact period2021 - Today

• Live production app used for Aare swimming and Bööteln planning.
• Real-time river condition visibility with a clear and fast mobile interface.
• Interactive map, route planning and warning flows tailored to Aare users.

Exact period2021 - Today

• Typed content data for projects, profile information and contact options.
• Responsive Nuxt frontend with static-generation friendly routing.
• Design system kept local and dependency-light for a small personal site.

Exact period2026

• Gamified portfolio tracking with progression and achievement-style UI patterns.
• Conceptual NFT and crypto integration surfaces for connected asset views.
• Playful product direction for making dense portfolio information easier to scan.

Exact period2021 - 2022

• Reached more than 10,984 registered users, with over 100 active users signing in daily at peak usage.
• Minigame-led practice loops for vocabulary, recognition and recall.
• Structured learning flows designed for repeatable short sessions.
• Social learner layer for meeting fellow learners and staying connected.

Exact period2018

• Mini-practice experiences for Japanese vocabulary, kana and kanji.
• Guided learning flows that balance progression with short session design.
• Community-oriented features for meeting and keeping contact with fellow learners.

Exact period2018

• Overview of completed, creditable and remaining service days.
• Current service badge and progress toward the next badge.
• Structured list of completed service periods.
• Independent app clearly marked as not official Swiss Armed Forces software.

Exact period2017 - 2018

Full description

Although software development teams increasingly use Platform-as-a-Service (PaaS), a minimal amount is known regarding the impact of PaaS on software development. We explored the impact of PaaS on software development through a grounded-theory study, conducting 48 interviews in 16 teams. The data turned our attention to the affordances, or potentials for action, that PaaS provides to software development teams. Two key affordances emerging from our data analysis were self-organizing and triggering continuous feedback. Actualizing these affordances helped accelerate the collective learning processes that underlie software development, thus supporting software development teams in their quest for agility. Our emerging theory explains how, why, and when these affordances arise. The key contribution of our paper lies in unveiling how the use of cloud computing technology can transform technology-mediated collective learning activities by helping to remove barriers to rapid feedback. Our findings also imply that organizations can leverage PaaS to facilitate the transition to agile and continuous software development practices, in particular in conjunction with cross-functional team designs.

Published in

Journal of Management Information Systems, Volume 35, 2018 - Issue 3

Co-author

Oliver Krancher

Source

Open publication

PublishedOct 26, 2018

Full description

Software development teams increasingly adopt platform-as-a-service (PaaS), i.e., cloud services that make software development infrastructure available over the internet. Yet, empirical evidence of whether and how software development work changes with the use of PaaS is difficult to find. We performed a grounded-theory study to explore the affordances of PaaS for software development teams. We find that PaaS enables software development teams to enforce uniformity, to exploit knowledge embedded in technology, to enhance agility, and to enrich jobs. These affordances do not arise in a vacuum. Their emergence is closely interwoven with changes in methodologies, roles, and norms that give rise to self-organizing, loosely coupled teams. Our study provides rich descriptions of PaaS-based software development and an emerging theory of affordances of PaaS for software development teams.

Published in

Proceedings of the 36th International Conference on Information Systems, Managing IS track

Co-author

Oliver Krancher

Source

Open publication

PublishedDec 13, 2015